Welcome

Thank you for choosing MoDessa Designs.

Payments

We welcome payment via Etsy's Direct Checkout or via PayPal.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

We ship Monday thru Friday via USPS.
In stock items are generally shipped within 24 hours of receipt of payment via Direct Checkout or PayPal. Please allow for production time as listed in the individual listings for custom and/or group orders.

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

All custom and group orders are pre-approved. No refunds on custom and group orders.